Refund Policy

Due to the nature of our products and Covid -19 we under no circumstances accept returns or issue refunds. However, if an issue is caused by Opulent Hair Boutique, LLC we will gladly assist and rectify the issue.

Due to Covid-19 all sales are final. 

Shipping Policy

Processing time 1-3 business days

Shipping time 2-3 business days 

 

All products are shipped from Tallahassee, Fl. USPS is our preferred shipping carrier within the US. Orders are shipped via USPS FIRST CLASS.

 

Note: Free Shipping promotions offers (when applicable) apply only to a US address originating within the 48 states.

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS. Once the package(s) have left our distribution office and a tracking number has been emailed we are not responsible for any lost items during shipping. USPS should be contacted if any packages are lost.*

Rush shipping is available for an additional $25.00

Notice: 

All shipments will require a signature for delivery.

 

Opulent Hair Boutique is not responsible for lost, stolen or damaged packages.

 

Frequently Asked Questions

How often should I wash my unit?


We recommend all hair be maintained as if it were your natural hair.




Can I dye the hair?


YES! All units can be bleached and dyed. We recommend they be dyed by a professional.




Do you offer wholesale?


YES! Please send us an email inquiry with specific wholesale questions.




When will my pickup order be ready?


After you have placed your order, you will receive a text and/or email regarding you order and arranging a time. Most times same day pickup is available. PLEASE NOTE this is a pickup option not delivery




What grade hair is your units?


All of our units are 10A Virgin Hair.




How do I maintain my hair?


We recommend detangling your hair daily. Please keep your hair moisturized and when using heated styling tools, use a heat protectant.




What is the density of the units?


All of our wig units are 150% this is a natural density. Our 30" inch units are 180% density.





Warranty Disclaimer

Opulent Hair Boutique is provided as is without any guarantees or warranty. In association with the product, Opulent Hair Boutique makes no warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, of title, or of non-infringement of third party rights. Use of the product by a user is at the user’s risk. NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE.

 

Limitation of Liability

Opulent Hair Boutique, shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Opulent Hair Boutique has been advised of the possibility of such damages. Opulent Hair Boutique is not liable for any allergic reactions. Opulent Hair Boutique is also not liable for allergic reactions to adhesives, solvents or any such products. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.